Datenschutzerklärung

Privacy Policy

Effective Date: January 6th, 2026

This Privacy Policy (“Policy”) describes how Malay Label, operated under Belle Diamonds FZE (“we”, “us”, “our”), collects, uses, discloses, and protects your Personal Information when you visit or make a purchase from our website (the “Website”).

By accessing or using the Website, you agree to the collection and use of information in accordance with this Policy. If any provision of this Policy conflicts with applicable data protection laws in your jurisdiction, those laws shall prevail. We reserve the right to amend or update this Policy at any time without prior notice. Changes will be effective immediately upon posting on the Website.

1. Information We Collect

Personal Information

We may collect and process Personal Information when you interact with us, including but not limited to when you:

  • Place an order

  • Create or manage an account

  • Contact customer support

  • Subscribe to updates or promotions

This information may include:

  • Full name

  • Shipping and billing address

  • Phone number

  • Email address

  • Purchase and order history

  • Transaction and payment details

  • Communication history

General / Technical Information

When you visit our Website, we may automatically collect certain information, including:

  • IP address

  • Browser type and device information

  • Date and time of access

  • Pages viewed and browsing activity

  • Referring website

This information is collected for analytical and security purposes and does not personally identify you.

2. How We Use Your Information

We use your information for the following purposes:

  • Processing and fulfilling orders

  • Managing customer accounts

  • Communicating with you regarding orders, inquiries, or requests

  • Providing customer support

  • Improving our Website, products, and services

  • Maintaining internal records

  • Conducting analytics and performance assessments

  • Sending updates about products, promotions, or brand news (you may opt out at any time)

  • Complying with legal and regulatory obligations

Your Personal Information is processed only where necessary to perform our services or where we have a legitimate business interest that does not override your rights.

3. Disclosure of Information

We do not sell, rent, or trade your Personal Information to third parties.

We may disclose your information only in the following cases:

  • To service providers essential to operating our business (e.g., payment processors, logistics partners)

  • When required by law or regulatory authorities

  • To protect the rights, property, or safety of our business, customers, or others

  • With your explicit consent

All third parties are required to handle your data securely and in accordance with applicable laws.

4. Data Security

We take reasonable technical and organisational measures to safeguard your Personal Information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies

Our Website uses cookies to enhance functionality and improve your browsing experience. Cookies help us understand user behaviour and website performance.

You may disable cookies through your browser settings. Please note that doing so may limit certain features of the Website.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of such websites. We encourage you to review their privacy policies before providing any Personal Information.

7. Applicable Law & Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

8. Your Rights

You have the right to:

  • Request access to your Personal Information

  • Request correction or updating of inaccurate data

  • Request deletion of your Personal Information, where legally permissible

  • Object to or restrict certain processing activities

  • Opt out of marketing communications at any time

To exercise these rights or if you have any questions regarding this Policy, please contact us using the details below.

9. Contact Information

Business Name: Belle Diamonds FZE
Brand: Malay Label
Address:
Business Centre,
Sharjah Publishing City Free Zone,
Sharjah, United Arab Emirates

Email: info@malay-label.com